COVID-19 (Coronavirus) updates and information

Last updated 10 November 2020

 

We sincerely hope that you are well and that your health and the health of your family has not been negatively impacted by COVID-19. 

Operating hours and service delivery

We are a COVID safe business and as such, our music therapy programs will be offered in-person and digitally following social distancing guidelines and hygiene practices to protect our community.

Your team of therapists have completed training to ensure we all adhere to NDIS and NSW health guidelines to protect our community.  We are now wearing masks in all music therapy sessions.

 

The safe workplace and hygiene procedures we are strictly adhering to are as follows: -

  • Wash your hands with soap or use the hand sanitiser at our reception area when you arrive at the studio

  • Practice good hygiene - there are posters around our studio as reminders

  • We will wipe therapy equipment before, during and after sessions with hospital-grade wipes. 

  • Please abide by the social distancing markers that we have placed at our reception and within rooms

  • If you or your child are unwell, please do not attend the clinic.  As we now offer services online, you can opt to have your session conducted via telehealth OR you can cancel your session.  NDIS cancellation policies apply.

  • If we believe that you or your child are not well when you visit us, we reserve the right to ask you to leave. Please do not be offended if this occurs.

  

We thank you for your support with the above and for all your support through all of the transitions we have recently endured.  We want to ensure that we continue to provide our community with the highest quality of service so we encourage you to speak with your therapist to develop your service plan considering all channels so that we can continue to meet your needs. Please also contact us with your feedback on our service. We welcome your thoughts.

We very much hope you will continue to music with us - both online and face to face - and that your therapy experience with us meets your expectations.

 

​Once again, thank you so much for your support. Sincere best wishes.

Anita Connell, Director

Tuned In Music Therapy

0416 102 393

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