COVID-19 (Coronavirus) updates and information
Last updated 26 May 2020
We sincerely hope that you are well and that your health and the health of your family has not been negatively impacted by COVID-19.
Operating hours and service delivery
As of Monday 1 June 2020, our music therapy programs will be offered online via digital platforms and in the studios. We have dedicated two rooms to deliver online programs and our group spaces have been transformed to accommodate individual sessions with social distancing marked and adhered to by our team of therapists.
A phased return will commence from 1 June for face to face programs. Increased hygiene procedures have been implemented and your team of therapists are currently undergoing training to ensure we all adhere to NDIS, Australian Music Therapy Association and NSW health guidelines to protect our community.
The safe workplace and hygiene procedures we are strictly adhering to are as follows: -
Wash your hands with soap or use the hand sanitiser at our reception area when you arrive at the studio
Practice good hygiene - there are posters around our studio as reminders
We will wipe therapy equipment before, during and after sessions with hospital-grade wipes.
Please abide by the social distancing markers that we have placed at our reception and within rooms
If you or your child is unwell, please do not attend the clinic. As we now offer services online, you can opt to have your session conducted via telehealth OR you can cancel your session. Cancellation policies apply.
If we believe that you or your child are not well when you visit us, we reserve the right to ask you to leave. Please do not be offended if this occurs.
We thank you for your support with the above and for all your support through all of the transitions we have recently endured. We want to ensure that we continue to provide our clients and families with the highest quality of service during this next transition. We encourage you to speak with your therapist to develop your service plan considering all channels so that we can continue to meet your needs. Please also contact us with your feedback on plans for the future. We welcome your thoughts.
We very much hope you will continue your service with us - both online and face to face - and that your music therapy experience with us over this time has met your expectations.
Once again, thank you so much for your support. Sincere best wishes.
Anita Connell, Director
Tuned In Music Therapy